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We've been serving photographers on the World Wide Web since September 1, 2001.
Last site update:   Sunday, January 15, 2012

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CONTACT  WHOLESALE   FAQ    HOW TO ORDER   CUSTOMER SERVICE
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Be sure to familiarize yourself with these policies:  Warranty and Returns
Be sure to visit our AMAZON SHOWCASE where we show you carefully-selected
traditional films and equipment shipped by Amazon's e-commerce partners.

Typical
SHIPPING COSTS  

  • $12 to $20 to the US

  • $15-$30 to Canada and Mexico

  • $20-$45 elsewhere

Shipping costs are estimated for you when you click "Add To Cart". The estimate is based on your computer's IP address.

Actual costs are shown after you enter your actual shipping address in the shopping cart, before you pay.

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Quick links


Should you trust "expired" film? Click here to find out.

Important: exposed film should be processed promptly. Click here for details.

Film or Digital? Click here for an opinion.


Frugal Computing
(they're all free)

An easy-to-use Photoshop workalike that we use all the time.

Open ZIP files

Anti-Virus software

Anti-Spam for your e-mail

A superb Office suite (reads/writes MS Office documents)

Kiss those monthly cable-tv bills goodbye. Roku is a powerful replacement for your expensive cable-tv connection.

Haven't got your e-reader yet? Kindle is still the best value and the best choice.

Contact Information

 

For questions or concerns, please do not hesitate to contact me by e-mail.
Please do not telephone me (see below).

Questions about the status of your order are generally handled within one business day, because they are automatically forwarded to our shipping warehouse.

Other questions may take a day or two, or as much as a few days. I am often away from the business for several days at a time, so if you do not get an immediate reply, please be patient. 


Click the words "Order Status" to send an e-mail regarding the status of your order. Your e-mail will go to our shipping warehouse in Idaho (I will not see it) and will be answered immediately. They are open business hours Monday-Friday.

Please note that an "Order Status" e-mail should only pertain to questions about your order. If you ask other questions it will only cause delay while the people at the shipping warehouse forward your e-mail to me.

 

  

Click the word "Other" to send an e-mail regarding anything else. It will come to me. I try to answer e-mails promptly, but since I do not keep an office or regular hours, and am often traveling, you may not receive a reply immediately. Please be patient.

 

 

 


Telephone may seem like the fastest and easiest way to contact me, but it is actually the worst

It often takes me many days to return a call. This is not because I want to be hard to reach. It's because this is a very small business and I have a day job. I travel frequently, I have no employees to whom I can delegate, and I do not maintain a regular office. It is not unusual for me to be away from the telephone for up to five weeks at a time. But even when I'm traveling, I can usually reply to e-mails with no more than a few days delay.

For that reason, I have with considerable reluctance removed telephone contact information from the web site.

 

 


HOME
  CATALOG  DOWNLOADS  FORMULARY  PROCESSING YOUR FILM
CONTACT  WHOLESALE   FAQ    HOW TO ORDER   CUSTOMER SERVICE
CLOSEOUT   VIEW SHOPPING CART   SEARCH THIS SITE 

Be sure to familiarize yourself with these policies:
The Frugal Photographer merchandise warranty
How to return goods that are unsatisfactory


All prices are in $US. Please be sure to read our privacy policy. Entire web site protected by copyright. © 2001- 2011, The Frugal Photographer. All rights reserved. Reproduction of text, photographs, illustrations, and web page design without permission is strictly forbidden. "Bluefire" is a registered trademark, used with permission.
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