Please
note: during periods when the office is closed, orders placed
from this web site continue to be filled every business day from the
shipping warehouse in Nampa, Idaho.
For questions
or concerns, please do not hesitate to contact me. E-mail is
by far the best contact method, although the Post Office is slow but sure.
Either way, I cannot guarantee an immediate answer. I am not at the office every day. Also, I
travel regularly, and am often away from the business for up to five weeks at a time.
I try to check e-mail at least once a day, even when I'm on the road, but I often cannot connect
to e-mail during business hours, sometimes for as long as three or four weeks. If I don't reply immediately, please be
patient.
I
receive more than 1000 spam e-mails every day, so I have been forced to
implement a very aggressive spam filter. If you send a plain text e-mail the
spam filter will recognize it as valid. The fancier your e-mails are, the more
html, smileys, icons, graphics, etc. that you include, the more likely the spam
filter will block it. To be safe, send plain-text e-mails.
Local
pickup in Calgary is not possible, because nothing is in stock in Calgary. It
has proven impractical to try and maintain adequate stocks in both Calgary and
Nampa.
Please
address postal mail to:
Frugal Photographer
52,011 311 16th Ave NE
Calgary, AB T2E 8K9
Canada
Unfortunately,
telephone
contact is not possible.
I
have no way of processing payments for telephone orders. My card processor can
only process payments placed on the Web site by the person to whom the card has
been issued. There is no getting around
this.
I
work alone, and I do not keep regular office hours. I am away from the business
for up to five weeks at a time. Messages on the answering machine degenerate into days, sometimes weeks, of telephone tag.
I
know, you're used to solving a problem by picking up the phone, dialing the
customer service number, and getting questions answered and problems dealt with
pretty much immediately. I wish I could offer that level of service, but I can't. I'm sorry, but my business is
far too
small. By
e-mail, yes, definitely. By phone, no.
There is a real person behind
this business. No, I'm not a giant. That's a very, very tiny SLR, a Pentax
110 that uses 110 film. It's a wonderful little camera.
If you have problems or concerns, please contact me directly by e-mail
(click the link on the right). My name is
David Foy. I was born and raised in
Montana and have lived in Calgary
since 1970.
Legal Notices
Frugal Photographer is a business unit
of Adox Fotowerke, Inc., of Calgary.
Adox Fotowerke, Inc. is a
Canadian company, unrelated to companies with similar names located
outside Canada.
®
®
®
Adox
Fotowerke, Inc.
"Frugal
Photographer" and the Frugal Photographer logo, are trademarks of Adox
Fotowerke, Inc., Calgary.
"Bluefire" is a registered trademark, used with permission.
"Adox" and the Adox logo are registered
trademarks in Canada of Adox Fotowerke, Inc., Calgary.
We're
a truly international company, with administrative facilities in Canada
,
offices and shipping facilities in the US ,
with suppliers around the globe.
We
have customers on every continent on the planet,
including Antarctica -- a customer of ours went there and took along the same kind of
Vest Pocket Kodak that Admiral Byrd used, and went to the places Byrd had been,
and shot several rolls of 127 film that she had bought from this site.
We've been operating this store on the Web since September 1, 2001.
Montana and have lived in 
Calgary
since 1970.
company, with administrative facilities in Canada
,
with suppliers around the globe.